Conditions of Use

Terms and Conditions

THE CUSTOMER AGREES TO BE BOUND BY THIS SALE AGREEMENT AND ACCEPTS ITS TERMS AND CONDITIONS

This Sale Agreement is a legal contract between the Customer and Gsmhotdeals.com. The Customer accepts this Sale Agreement by making a purchase, placing an order, or otherwise shopping on the Site. The terms and conditions of this Sale Agreement are subject to change without prior notice, except that the terms and conditions posted on the Site at the time the Customer initially places or modifies an order will govern the order in question.

In the event of any conflict between the terms and conditions stated on your purchase order and this Sale Agreement or any terms and conditions on our invoice, you agree that the provisions of this Sale Agreement and our invoice shall control.

1. PRICING AND INFORMATION

All prices are subject to change. For all prices, products and offers, Gsmhotdeals.com reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer's price changes, errors in advertisements and other extenuating circumstances. Gsmhotdeals.com uses its best efforts to put accurate and up-to-date information on the Site, but Gsmhotdeals.com makes no warranties or representations as to the Site's accuracy. Gsmhotdeals.com assumes no liability or responsibility for any errors or omissions in the content on the Site.

2. ORDERS

Orders are not binding upon Gsmhotdeals.com until accepted and confirmed by Gsmhotdeals.com. Once an order has been placed and accepted by Gsmhotdeals.com, the order is not cancelable unless the shipment is unavoidably delayed. The order can be cancelled only on the following conditions;

·         5% or $20 will be charged on all transactions here the credit card processing was completed but the order was not shipped due to cancellation by the customer.                                                                                                                                                                                                          

· Orders cancelled after being shipped but refused upon delivery are subject to 10% cancellation fee on the cost of the product(s) and shipping fee is non refundable. 

3. PAYMENT POLICY

·         We accept payments via Visa, Master Card, American Express, Discover and Paypal.

·         Do not accept online COD or credit cards issued by any financial institutions outside of the United States.

·         We also accept Cashier's Check, Bank Checks, Certified Checks, Money Orders, and Wire Transfers, but shipping will be made after the payments have been cleared

·         For all other payment methods, please contact us at sales@Gsmhotdeals.com 

 4. TAXES 

The Customer is responsible for sales taxes associated with all New York state shipments only.

5. SHIPPING POLICY 

·         All shipping dates are approximate and are subject to the availability of goods and receipt of all necessary information.

·         All shipments are insured and guaranteed against loss, theft, and damage. Gsmhotdeals.com will not be responsible, however, for any damage, loss, or expenses arising from delays in shipment or other non-performance of this Sale Agreement by or imposed by:
Acts of God, Riots, Natural Disaster, Fires, Strikes, Governmental action, or any other cause beyond Gsmhotdeals.com control. No Rerouting or address corrections will be made while the shipment is in transit. Any reroute request will result in the shipment being sent back to Gsmhotdeals.com. Customer is responsible for all charges under our return policy.

·         Refused or undeliverable shipments will be subject to a 10%, whichever greater, restocking fee, in addition to the applicable shipping expenses, insurance fees, and any losses incurred by Gsmhotdeals.com.

·         For the Customer's protection, we ship only to the verified billing address of the Customer's credit card.

·         If merchandise arrives damaged, it is best to REFUSE it back to the carrier attempting delivery. If you accept the package, make sure it is noted on the carrier's delivery record in order for Gsmhotdeals.com to file a claim. Save the merchandise AND the original box and packing it arrived in, notify Gsmhotdeals.com immediately to arrange for a carrier inspection. If you do not notify CGsmhotdeals.com of all damaged goods within the first 3 days of arrival, our normal return policy will override any claim of damage, and will fall under all current manufacturer restrictions.

 6. RETURN POLICY

 No returns will be accepted without an RMA number. Any merchandise returned without an RMA number will be refused and sent back to the customer at customer's own expense. An RMA number is valid 14 days from issued date and Product must be in its original condition without any scratches or damage in the original manufacture box accompanied by all packaging, manuals, and accessories. Product must be 100% complete with ALL original box(es) and packaging materials, have original UPS codes on the manufacturer's box(es), manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.

  REPLACEMENT AND EXCHANGES

·         All Replacements and Exchanges can be processed only within 14 day period.

·         All returns must be accompanied by your ORIGINAL sales receipt. Product must be in its original condition without any scratches or damage in the original manufacture box accompanied by all packaging, manuals, and accessories.

·         DEFECTIVE items can be returned directly to Gsmhotdeals.com within 14 day period of receipt of merchandise. If the defective item is returned in the first 7 day period customer will be exempted from the restocking fee. Defective items returned after 7 day period are subject to 10% restocking fee on the cost of the products, shipping fee is NON REFUNDABLE.

·         All NON-DEFECTIVE returns are subject to a minimum of 15% Penalty. The restocking fee will be determined at the discretion of Gsmhotdeals.com based on the level of usage or damage applied to the products by the buyer.

·         Any returns (Defective, Non-defective returns) not returned in "Like New Condition" including missing the original box, packaging material, contents accessories or manuals are subject to a 15% restocking fee and additional charges may be assessed for Products returned with any missing parts and/or accessories. After 14 day period, all manufacturers’ warranties apply.

·         The Customer pays shipping for all returns to Gsmhotdeals.com.

·         Gsmhotdeals.com recommends you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection since Gsmhotdeals.com will not be responsible for any damages to the returning shipments.

·         Expected turn-around-time for all exchanges is 4 business days from the day we receive the product back. Although Gsmhotdeals.com will strive to process claims within 4-5 business days, shortage of inventory, overload or other special circumstances might delay the process. Customer can expedite the shipping method for exchanges on his/her expense.

·         An exchange sent to Gsmhotdeals.com with express shipping may not guarantee to reduce the expected turn-around-time.

·         Please allow 5 business days to process refund.

·         For replacements, Gsmhotdeals.com ships back to the Customer via Ground service in the continental US.

·         All claims for shortage, manufacturer's defects, or shipment error must be made within the first 3 days of arrival.

·         RMA number must be visible on all return shipment’s label or may be refused and returned back to you. A copy of the invoice must be included in returning package.

·         Shipping charges are non-refundable.

·         For credits or refunds on returns, the latest prices less shipping/handling charges will apply.

·         Physical damage will void all warranties.

·         Under no condition will Gsmhotdeals.com cross-ship any item.

·         Gsmhotdeals.com reserves the right to swap with the equivalent product for all replacements and exchanges in the event Gsmhotdeals.com is in unable situation to supply with the same products.

           REFUNDS 

·      All Refunds can be processed only within 5 days of receipt of merchandise. Refunds for non-defective items are subject to 15% restocking fee, defective item returned with in the first seven days of return time qualifies for full refund and defective items returned after 7 days is subjected to 10% restocking fee on the cost of the products, Shipping fee is NON REFUNDABLE. All returns must be accompanied by your ORIGINAL sales receipt. The product must be returned in its original condition accompanied by all the packaging, manuals, and accessories.

·         All items must be returned in the original manufacture’s box. Items returned without boxes will not be accepted. Missing accessories, parts, manuals are subject to additional restocking fee.

·      VERY IMPORTANT: Life Timer on the phone cannot be more than 60 minutes to be accepted for exchange or refund, otherwise there will be additional restocking fee.            

·  Before returning any product us, you first MUST obtain a Return Merchandise Authorization (RMA) number. Any merchandise returned without an RMA number will be refused and sent back to the customer at customer's own expense.  

·     To obtain a RMA, please e-mail us at returns@gsmhotdeals.com (request must contain your full name, order number and contact phone number) . RMA number is valid for 14 days only from the issue date.

·         Promotion Items: All promotion items should be returned with original packaging. Returns received without these items will result in a deduction of advertised price of the promotion item at the time of purchase.

Please note you will be responsible for all shipping and insurance charges for returns. If you choose not to insure your package, and we do not accept return of the Product for reasons stated above, you will be responsible for any loss or damage. The purchase price (less any applicable open box fees or missing parts fees) will be credited to your credit card account upon our acceptance of the merchandise in like new condition